Privacy Policy

Last Updated: November 19, 2024

Privacy Policy

Last Updated: December 13, 2024

Introduction

Welcome to SoloMesh, Inc. dba Smart AI Employee (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://smartaiemployee.com (the “Site”) and register for our webinars and SMS messaging services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

We may collect personal information that you voluntarily provide to us when registering for a webinar, opting into our SMS messaging program, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.

1. Personal Information

• Contact Data: Your name, email address, phone number, mailing address, and other contact information.

• Professional Data: Job title, company name, industry, and other employment details.

• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

2. Non-Personal Information

• Usage Data: Information about how you use our Site, products, and services.

• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

3. Cookies and Tracking Technologies

• We use cookies, web beacons, pixels, and other tracking technologies to collect and store information about your preferences and browsing activities.

How We Use Your Information

We use the information we collect for various purposes, including:

• To facilitate account creation and logon processes.

• To send administrative information to you.

• To fulfill and manage your registrations, orders, payments, and transactions.

• To send you marketing and promotional communications (excluding mobile information for third-party marketing).

• To deliver targeted advertising to you.

• To enforce our terms, conditions, and policies.

• To comply with legal and regulatory obligations.

Disclosure of Your Information

We may share your information in the following circumstances:

1. With Service Providers:

• We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. Information sharing to subcontractors in support services, such as customer service, is permitted.

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

2. For Legal Reasons:

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

3. Business Transfers:

We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Services

Our Site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal data.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your personal data.

• Objection: Object to the processing of your personal data.

• Restriction: Request restriction of processing your personal data.

• Data Portability: Request transfer of your personal data to you or a third party.

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

International Data Transfers

Your information may be transferred to, stored, or processed in countries other than your own. We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Email: [email protected]

• Mailing Address: Smart AI Employee, 714 S. Wolfe St, Unit 38192, Baltimore, MD 21231, USA

• Phone: +1 (667) 900-9193

Consent

By using our Site, you consent to this Privacy Policy.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United States.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). To learn more about your California privacy rights, please visit our

California Privacy Notice.

European Economic Area (EEA) and United Kingdom (UK) Residents

If you are a resident of the EEA or the UK, you have certain data protection rights under the General Data Protection Regulation (GDPR). For more information, please refer to our GDPR Privacy Notice.

Do Not Track Signals

Most web browsers and some mobile operating systems include a Do Not Track (“DNT”) feature. We do not currently respond to DNT signals.

Opt-Out Options

• Email Marketing: You can opt-out of receiving marketing emails from us at any time by clicking the unsubscribe link in the email.

• SMS Messaging: You can cancel the SMS service at any time. Simply text “STOP” to the shortcode provided. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

• Cookies and Interest-Based Advertising: You can opt-out of interest-based advertising by adjusting your browser settings or using opt-out tools provided by advertising networks.

Data Protection Officer

We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, please contact the DPO at [email protected].

External Links

Our Site may contain links to other websites. We are not responsible for the content or privacy practices of such other sites.

User Generated Content

Any information you post on public areas of the Site, such as comments or testimonials, becomes public information and may be used by us and third parties.

Social Media Features

Our Site may include social media features, such as the Facebook Like button. These features may collect your IP address and set a cookie to enable the feature to function properly.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Site.

Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.

Payment Processors

We use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details.

Email Communications

We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information.

Data Breach

In the event we become aware that the security of the Site has been compromised or users’ personal information has been disclosed to unrelated third parties, we will take appropriate measures, including notifying you as required by applicable laws.

Acceptance of This Policy

You acknowledge that you have read this Privacy Policy and agree to all its terms and conditions.

SMS Messaging Program

1. Program Description

By opting into the Smart AI Employee SMS Program, you agree to receive SMS messages from us. These messages may include reminders about upcoming webinars, financial insights, promotional offers, and other content related to our services.

2. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text “STOP” to the shortcode provided. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Customer Support

If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to [email protected]

or call us at +1 (667) 900-9193.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

Mobile Information Sharing

• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

• Information sharing to subcontractors in support services, such as customer service, is permitted.

• All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

International Users

Our Services are controlled and operated from the United States. We make no representations that the Site is appropriate or available for use in other locations.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions.

Terms of Service | Privacy Policy | © 2024 Smart AI Employee - All Rights Reserved.

Terms of Service | Privacy Policy

© 2024 Smart AI Employee

All Rights Reserved.