Introduction

Smart AI Employee ("we", "us", "our") operates smartaiemployee.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

We collect the following types of information:

• Account information - Your name, email address, and account credentials
• Contact data - Information you enter into the CRM about your contacts and customers
• Email content - Emails sent through the platform using your connected email account
• Usage data and analytics - Information about how you interact with our services

How We Use Your Information

We use the information we collect to:

• Provide CRM functionality and features
• Send emails on your behalf through connected Gmail
• Improve our services and user experience
• Communicate with you about your account and our services

Gmail Integration

When you connect your Gmail account to Smart AI Employee:

What We Access:

• Your email address and profile name (to identify your account)
• Ability to send emails on your behalf (only when you initiate)
• Ability to read your inbox and sent emails (for the unified inbox feature)
• Ability to sync read/unread status between our platform and Gmail

Data We Sync

• Inbox and sent emails from your Gmail account
• Email metadata (sender, recipient, subject, date)
• Read/unread status (synchronized bidirectionally)
• Email attachments when you view them

How We Use This Access:

• To display your inbox and sent emails within the Smart AI Employee platform
• To send emails you compose through our interface
• To synchronize read/unread status when you mark emails as read
• To show email history on contact profiles

Data Storage:

• OAuth tokens are encrypted and stored securely
• We store copies of emails sent through our platform for your records
• You can disconnect Gmail at any time, which revokes our access
• Received emails are cached locally for faster access and offline viewing

We do not sell your email data, use your emails for advertising, share email content with third parties, or access your account when you're not actively using our service.

Third-Party Services

We use the following third-party services to operate our platform:

• Google - Gmail API for email sending
• Supabase - Database hosting
• Vercel - Application hosting
• Stripe - Payment processing

Data Security

We take the security of your data seriously and implement appropriate measures to protect it:

• Industry-standard encryption for data in transit and at rest
• Secure token storage for OAuth credentials
• Access controls to limit data access to authorized personnel
• Regular security reviews and updates

Data Retention

We retain your data according to the following guidelines:

• Account data is retained while your account is active
• Email logs are retained for your records and reference
• Data is deleted upon account termination upon request

Your Rights

You have the following rights regarding your personal data:

• Access your data
• Correct inaccuracies in your data
• Request deletion of your data
• Export your data

To exercise any of these rights, please contact us at team@smartaiemployee.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at team@smartaiemployee.com.