Introduction

Welcome to SoloMesh, Inc. dba Smart AI Employee (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://smartaiemployee.com

(the “Site”) and any related services provided by us, including webinars, content, SMS messaging services, and tools (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

Eligibility

By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Registration and Account

1. Account Creation: To access certain features of our Services, including our SMS messaging program, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process.

2. Account Security: You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.

3. Account Termination: We reserve the right to suspend or terminate your account at any time, without notice, for any reason, including but not limited to violation of these Terms.

SMS Messaging Program

Enclosed is a copy of the boilerplate terms of service covering minimum requirements from the carriers:

Smart Ai Employee SMS Program

1. Program Description:

By opting into the Smart Ai Employee SMS Program, you agree to receive SMS messages from us. These messages may include reminders about upcoming appointments, webinars, promotional offers, and other content related to our services.

2. Opt-Out Instructions:
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Customer Support:

If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to [email protected] or call us at +1 (667) 900-9193

4. Carrier Liability:

Carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates:

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

6. Privacy Policy:

For privacy-related inquiries, please refer to our privacy policy: https://smartaiemployee.com/privacy

User Conduct

You agree not to use the Services for any unlawful or prohibited activities, including but not limited to:

• Posting or transmitting any content that is defamatory, obscene, fraudulent, or infringes on any intellectual property rights.

• Engaging in any activity that could damage, disable, or impair the functioning of the Services.

• Attempting to gain unauthorized access to any portion of the Services or any other accounts, computer systems, or networks connected to the Services.

Intellectual Property Rights

1. Our Content: All content available on the Site and through the Services, including text, graphics, logos, and software, is the property of Smart Ai Employee or its content suppliers and is protected by intellectual property laws.

2. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.

3. Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our content without our prior written consent.

Payment and Refunds

1. Fees: Certain Services may be offered for a fee. All fees are in U.S. dollars unless otherwise specified.

2. Payment Terms: You agree to pay all applicable fees related to your use of the Services. Payments are due at the time the Services are ordered.

3. Refund Policy: All sales are final unless otherwise specified. If you believe you are entitled to a refund, please contact us at [email protected].

Disclaimers

1. No Financial Advice: The content provided through our Services is for informational purposes only and should not be considered financial advice. You should consult with a qualified professional before making any financial decisions.

2. No Warranties: The Services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall Smart Ai Employee, its affiliates, or their respective directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.

Indemnification

You agree to indemnify, defend, and hold harmless Smart Ai Employee and its affiliates from and against any and all claims, liabilities, damages, losses, or expenses arising out of or in any way connected with your access to or use of the Services.

Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by Smart Ai Employee. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

Termination

We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the Services will cease immediately.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible.

Privacy Policy

Your use of the Services is also subject to our Privacy Policy, which describes how we collect, use, and protect your personal information.

Electronic Communications

By using our Services, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

International Users

Our Services are controlled and operated from the United States. We make no representations that the Services are appropriate or available for use in other locations.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Smart AI Employee regarding your use of the Services and supersede all prior agreements.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Contact Us

If you have any questions about these Terms, please contact us at:

• Email: [email protected]

• Mailing Address: Smart AI Employee, 714 S. Wolfe St, Unit 38192, Baltimore, MD 21231, USA

• Phone: +1 (667) 900-9193

Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or strikes.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time without notice.

We welcome your feedback and suggestions about our Services. By submitting feedback, you grant us the right to use it without any restriction or compensation to you.

Prohibited Uses

You agree not to use the Services:

• For any unlawful purpose.

• To solicit others to perform or participate in any unlawful acts.

• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

User Content

If you submit, upload, or post any content to the Services (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content throughout the world in any media.

Digital Millennium Copyright Act (DMCA) Notice

If you believe that any content on our Site infringes your copyright, please notify us in accordance with the Digital Millennium Copyright Act (DMCA) by providing the following information:

1. A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest.

2. A description of the copyrighted work that you claim has been infringed.

3. A description of where the material that you claim is infringing is located on the Site.

4. Your address, telephone number, and email address.

5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner.

6. A statement by you, made under penalty of perjury, that the above information is accurate.

Notices

All notices under these Terms shall be in writing and shall be deemed to have been duly given when received if personally delivered or sent by certified or registered mail.

Survival

Provisions that by their nature should survive termination of these Terms shall survive, including but not limited to intellectual property rights, disclaimers, indemnity, and limitations of liability.